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Orca Life Insurance Reviews
If you’re looking for ORCA Life insurance reviews, you want to know if they’re a good company to do business with. We’ll explain who they are, what products they sell, and take a look at their reviews on the Better Business Bureau website, Google, and Facebook.
Orca Life
- 505 Terry Blvd.
Louisville, KY 40229
About ORCA Life
ORCA Life is a brokerage, which means they sell insurance products on behalf of their contracted insurance providers. ORCA’s president, Glen Crabtree, selected the company’s focus: final expense policies. After originally selling pre-paid funerals, he decided final expense was a better value for the consumer and switched focus. Since its establishment in 2016, the company has continued to focus on final expense, with a recent expansion into Medicare and annuities. This brokerage offers policies from American Memorial Life (Assurant), Columbian Life, Gerber Life, and Liberty Bankers Life. In 2022, the company helped over 22,000 clients set up their final expense policies.
What Is Final Expense Life Insurance?
Final expense coverage is a particular type of whole life insurance. Like the name suggests, whole life covers you for the rest of your life and does not expire (unlike a term life policy). As long as you stay current with your payments, the policy is guaranteed to pay out to your loved ones when they file a claim.
With final expense policies, face values are relatively low, often topping out at $25,000. If you’re worried about leaving your loved ones with bills they can’t pay in order to provide you with a funeral, this type of coverage solves that problem. It pays a cash death benefit your beneficiary(ies) can use to pay for your funeral and final expenses. That cash is 100% income-tax-free, so your loved ones can use every dollar.
Don’t underestimate how many expenses you may leave behind. Those expenses could include medical bills, nursing home bills, credit card bills, and utility bills, as well as funeral and burial costs. Many families underestimate how much of an impact these final bills can have on their overall bottom line. It’s a huge relief to have cash on hand to pay those bills so they can focus on the grieving process.
Advantages of ORCA Life
- Focused on final expense. The company has a strong focus on final expense, which means they have in-depth knowledge of their carriers’ products.
- Focus on integrity. Part of the company’s stated ethos is their commitment to ethics and integrity. This applies to the company’s management as well as their agents.
Disadvantages of ORCA Life
- You must work with one of their agents. If you want to get a quote for the carriers they provide, you must go through one of their agents.
- You cannot get a quote from their website. If you just want a casual quote without speaking to anyone, you can’t get that from ORCA Life.
- They are not focused on other types of coverage that may be a better fit for you. If you want a policy that leaves behind more than the max allowed by their final expense carriers, you won’t find what you’re looking for with ORCA Life.
ORCA Life Insurance Reviews and Ratings
Because ORCA Life is a broker and not an insurer, they don’t have financial ratings from institutions such as AM Best. They are, however, accredited with the Better Business Bureau (BBB) with an A+ rating (as of November 2023). They have been accredited since 2017. Keep in mind that this rating doesn’t reflect customer reviews – it reflects the BBB’s estimation of how likely the company is to interact with consumers.
ORCA Life Insurance Reviews with the Better Business Bureau
As of November 2023, the company only has two consumer reviews posted on the BBB website. Both are one-star reviews, giving the company an average of 1/5 stars. Both reviews mention difficulty in cancelling policies purchased through ORCA Life. You can see those reviews here.
ORCA Life Insurance Reviews on Google
As of November 2023, the company has a 4/5 star average for their Google reviews. There are currently 34 reviews, most of which are four and five-star reviews from customers. The positive reviews mention the following:
- Professional, friendly agents
- Willing to work with clients on a very limited budget
- Agents willing to visit you in person if you’re within their driving distance
The negative reviews mention the following issues:
- Pushy salesmen
- Difficulty getting in touch with the main ORCA Life office
- Difficulty canceling policies
You can browse the company’s Google reviews here.
ORCA Life Insurance Reviews on Facebook
As of November 2023, the company has a 4.7/5 star average for their Facebook reviews. There are currently 15 reviews; however, quite a few of those reviews are “scam” reviews that aren’t related to this business at all. This indicates the company isn’t monitoring their Facebook reviews, as these reviews mentioning forex trading should be removed. Several of the reviews also refer to the agent recruiting side of the business, which we won’t cover since we’re only focused on the consumer sales side of the business.
The positive consumer reviews mention the following:
- Professional, courteous agents who treat seniors with respect
- Honest agents who work quickly
The one negative consumer review mentioned one issue:
- A persistent agent who had to be shown out of a customer’s house
You can browse the company’s Facebook reviews here (you must be logged into Facebook).
Conclusion
What do the ORCA Life insurance reviews we summarized above mean for your purchase? If you’re shopping for a final expense policy, we recommend comparing rates from as many carriers as possible. Since ORCA Life only offers policies from four carriers - American Memorial Life (Assurant), Columbian Life, Gerber Life, and Liberty Bankers Life – it would probably benefit you to check with other brokers to see if you can get a better price.
And that’s where we come in! Give us a call at (800) 521-7873 and we’d be happy to give you a quote for final expense policies, as well as answer all your life insurance questions. We can also compare prices with term life policies to make sure you’re getting the most coverage at the best price. You can also get started with a free term life quote by clicking the button below!
